Return Policy

Free Returns for 30 Days!

We want you to be 100% happy with your purchase, so we're happy to offer you free returns on any item within 30 days of your order. A return label is included with all shipments greater than $50, just place it on the same box you received your order from and mail it back to us. 

(You can drop these packages off at your nearby UPS store, or call UPS to schedule a pickup)

After 30 days, we will accept your return and will send you a store credit that can be used towards a future purchase.

Sales items and custom made pieces are not eligible for return. 

We also guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. 

A credit will be issued for items returned after 30 days (minus shipping costs) and can be applied to a future purchase. Sale items and custom-made pieces are not eligible for return.

*Please note merchandise purchased from an alternate authorized John Wind/Maximal Art retailer, including websites or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.

For damaged/defective items not purchased online, please check the retailer’s return policy. Every retailer has a different policy, but we work very closely with our retailers to ensure that everything goes smoothly and that you are satisfied with your purchase.