Refund policy
All returns must be authorized first via: info@johnwind.com
~Custom and Limited Edition designs are all final sale and may not be returned~
Exchanges, store credit or refunds for qualified items must be postmarked for return within 15 days of their delivery date. Products must be returned unworn, in their original condition and with all tags attached. John Wind Jewelry reserves the right to refuse returns that do not meet our returns requirements.
Items that qualify for credit or refund will be processed once the piece has arrived back to our studio. If you would like a return label, we will send you one and deduct $8.00 USD from any return. This fee will be automatically deducted upon customer's refund amount. Returns take up to (10) business days to process from receipt of package at our studio. Please keep your return tracking information to ensure your package arrives at our studio.
International Orders are not eligible for our $8 USD return label fee. Return Shipping fees will be at the customer's expense.
NOTE: Merchandise purchased from an alternate authorized John Wind/Maximal Art retailer, including websites or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.
Exchanges, store credit or refunds for qualified items must be postmarked for return within 15 days of their delivery date. Products must be returned unworn, in their original condition and with all tags attached. John Wind Jewelry reserves the right to refuse returns that do not meet our returns requirements.
Items that qualify for credit or refund will be processed once the piece has arrived back to our studio. If you would like a return label, we will send you one and deduct $8.00 USD from any return. This fee will be automatically deducted upon customer's refund amount. Returns take up to (10) business days to process from receipt of package at our studio. Please keep your return tracking information to ensure your package arrives at our studio.
International Orders are not eligible for our $8 USD return label fee. Return Shipping fees will be at the customer's expense.
NOTE: Merchandise purchased from an alternate authorized John Wind/Maximal Art retailer, including websites or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.
Final Sale
All items marked "final sale" may not be returned or exchanged.