Shipping policy

We offer complimentary shipping on orders over $75. 'Free Shipping' is shipped via the most economical method, and may take longer to arrive. If your shipment requires "signature required”, priority shipping, or insurance, you must pay for upgraded shipping and note this option.

John Wind Jewelry is not responsible for any lost or stolen packages shipped.

Each John Wind design is made to order here in our Philadelphia studio. Orders will be shipped within 1-2 weeks, unless purchased from exclusive collections. Expedited shipping is available for added cost. Please note that 2-3 Day and next day shipping methods indicate the transit time once the order is picked up by the carrier and does not include our 1-2 week production time. You will be notified via email when your order ships.

Our studio is located in a historic converted stable in Philadelphia, Pennsylvania, and all orders are produced and shipped from this location.

Our orders are shipped through USPS or UPS. Note that UPS does not ship to a PO Box. Please supply us with a street address.

Once your order is shipped and in the hands of the carrier, John Wind Jewelry has no control when unforeseen transit/weather delays occur.

Yes, we will ship anywhere you need us to, but the shipping price noted on your order is only an estimate. We will do our best not to exceed this amount, but may contact you if there are any problems.